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Double Choco Latte is a project to create a solution for managing some IT departments including software development and call center activity.
License
GNU General Public License version 2.0 (GPLv2)Follow Double Choco Latte
Other Useful Business Software
Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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User Reviews
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Thanks for Dcl, it's good!
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It's an overly complicated system with mediocre baked-in reporting capabilities, an ugly-as-sin database schema, and goofy behavior. Additionally, based on the commits and the bug tracker, the maintainers are virtually non-responsive to the community.
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This is a great system